IMPORTANT: YOUR SHIPPING ADDRESS.

Please, note that if you choose our regular way of shipping, which is the AIR MAIL the address must be in accordance with Postal Service of your country (i.e. US Postal Service). In other words if you do not receive your domestic mail to the address that you give us to ship to mailman will not deliver to that address but will hold it somewhere until it will be returned to us as "address unknown or non-deliverable". This is typical if you live in rural area and your mail will be delivered to RR box or P.O.Box somewhere at distance. In these cases we can send via AIR MAIL only if the address is the same as where you usually receive your everyday mail. In case of postal delivery to your box a note of arrival will be delivered to your box.

International Delivery information:

To minimize shipping costs, all international shipments are sent complete, unless you specifically request otherwise. On orders with multiple items, it can take up to 15 business days to consolidate your order from our stock prior to shipment. Backordered items can delay your shipment further.

Special order items, such as parts not normally stocked or items which must be configured at the manufacturer can take 2 to 4 weeks or longer prior to delivery. Additional charges will apply for rush priority service.

PAYMENT

Payment by VISA, MasterCard or American Express is accepted.

The verification process, which may delay your shipment, is required for your initial order, after which you are entered into our customer database. Verification of your credit information may be requested upon subsequent orders.

Our credit card processing company also reserves the right to perform verifications and checking on random. Note that this may delay your shipment for up to 78 hours.

If your card is a debit card please allow up to 48 hours for authorization. The amount of your order will be reserved and deducted immediately from your debit account. There may be difference in the amount of authorization reservation and our final charge.

We can not accept Visa Electron or Mastercard Maestro check cards in mail/internet order.

IMPORTANT: We can only charge your credit card in EUR. EUR is European Currency EURO. Prices are shown in EUROS. If paid by Credit Card the exact amount to be paid will be shown on your Card's Billing Statement in your own currency. Bandercom can not be held responsible for any surcharges that your bank may have against foreign purchases. Further, we can not control currency fluctuations nor can we know the exact exchange rate that your bank or credit card company is using. Any and all actual overcharges and discrepancies should be reported within 30 business days.

Note: Bandercom reserves the right to not process orders if the delivery point is not your billing address. Use of credit card is contingent upon bank approvals.

In most cases, product cannot be shipped unless delivered to the billing address shown on your credit card billing statement. Please e-mail directly for details, if required.

We reserve right to ask you to send any or all of the following additional information. This procedure is required on some larger orders:

1. Send by fax, post or e-mail attachment [JPEG/GIF] a clear and readable Photostat of your credit card [front and back of card] along with a Photostat of your credit card billing statement showing the card number and billing address.
2. Please locate the three (3) digit number on the back of the credit card (Visa or Mastercard/Eurocard) followed by the actual credit card number on/above/below the signature line and fax or e-mail this information.
3. Please hand write the credit card number and expiration date, and your signature authorizing this transaction.

OTHER PAYMENT METHODS

We accept Cashier's checks and International Money Orders. Additional charge on orders under $250 for clearing is $10. Please do note that we can not accept United States Domestic Money Orders or Domestic Postal Money Orders, neither we can accept personal checks or company checks.

For Company orders we can accept personal and company checks but the clearing charge is $90 and clearing time is 28 days. Goods will not be released until check has been cleared.

Please contact us for details on Purchase Orders from Governments, International Organizations and companies with approved accounts.

We also accept SWIFT and bank wire transfers. Additional fee is $10 for orders under $250. Contact for information. At this time we can not accept Western Union tranfers.

If you prefer paying by any of the above methods please contact prior to ordering to short the time preparing your order. If you are sending payment to us please note following:

Cashier's checks and Internatinal Money orders should be made out to: Bandercom, Inc.

Mail by insured and registered mail or Express mail to: